POS Machine

POS Machine

Restaurant POS : Our Point-Of-Sale System Makes Sure Smooth And Effective Transactions For Your Retail Company

Opening Effectiveness with Point of Sale Systems

Ever discovered yourself tangled in a web of sluggish transactions and complicated stock records? It's like trying to handle flaming torches while riding a unicycle-- possible, but why danger it? Standard sales register just do not suffice anymore. They lack the agility and intelligence needed to stay up to date with today's fast-paced retail environment. However what if your POS could do more than simply process payments? What if it could anticipate your requirements, streamline operations, and make your day smoother?

Picture a system that not only phones sales but likewise keeps your stock perfectly balanced, tracks customer preferences, and even creates informative reports that help you make smarter decisions. Sounds like a dream? That's precisely what Brilliant POS gives your service.

Difficulties That Often Trip Up Organizations

  • Sluggish checkout procedures triggering disappointed clients
  • Disorganized stock causing lost sales or overstock
  • Difficulty in tracking everyday sales and monetary data
  • Complex integration with existing organization tools
  • Limited insights into client behavior and patterns

Brilliant POS sweeps away these difficulties with a suite of intuitive functions developed to keep your operations buzzing. Here's how it transforms the typical mayhem into smooth harmony:

  1. Lightning-fast transactions that lower wait times and boost fulfillment.
  2. Real-time inventory updates that prevent costly stockouts or excess.
  3. Automated, easy-to-understand reports that put your financial health front and center.
  4. Robust integration abilities, connecting your POS effortlessly with accounting and CRM tools.
  5. Advanced analytics exposing consumer acquiring patterns, helping customize your marketing methods.
Function Benefit Impact on Organization
Real-time Inventory Tracking Immediate updates on stock levels Prevents overstock and lost sales
Sales Analytics Dashboard Comprehensive data visualization Informed decision-making
Consumer Management Tools Personalized shopping experiences Enhanced customer loyalty

Isn't it time your Pos. Brilliant POS system did more than simply "point and pay"? With Brilliant POS, every transaction becomes an action towards smarter company growth. The days of wrestling with cumbersome systems are over-- welcome to the period where technology really elevates your retail game

Mastering the Celestial Dance: The Art of Positional Astronomy

Picture standing below a velour sky, stars blinking in their everlasting waltz. How does one capture this cosmic choreography in precise terms? Positional astronomy is the response, but it requires more than casual stargazing. The battle often lies in equating the apparent movement of heavenly bodies into accurate collaborates on the celestial sphere. Mistakes in timekeeping, atmospheric refraction, and Earth's own wobble can scramble these calculations like a naughty cosmic prankster.

Brilliant POS acknowledges these detailed subtleties. They embrace the subtle art of excellent parallax correction and factor in precession and nutation with surgical accuracy. Without accounting for these, your star map may position Polaris miles away from its true position, leading to aggravation and lost nights.

Specialist Tips for Navigating Positional Precision

  • Use the newest ephemerides: These tables offer the most updated positions of heavenly bodies, necessary for trusted observations.
  • Compensate for atmospheric refraction: Near the horizon, light bends unexpectedly. Applying refraction corrections ensures your measurements aren't manipulated.
  • Integrate clocks specifically: Even a couple of seconds' drift can translate into considerable positional errors.
  • Apply aberration of light adjustments: This subtle result, caused by Earth's movement, shifts obvious star positions slightly however notably.

Why Time is the Quiet Trickster

Timekeeping in positional astronomy is a game of high stakes. Even the smallest inequality between Universal Time and regional time requirements can unwind your whole dataset - Brilliant POS. The sparkle of Brilliant POS lies in its precise integration of atomic clock synchronization and sidereal time tracking. This precision makes sure that every celestial coordinate aligns with truth, empowering astronomers to predict eclipses, track satellites, or guide telescopes with steady confidence

Element Effect On Positional Accuracy Advised Correction
Precession Gradual shift of Earth's axis Usage updated celestial coordinate systems
Nutation Short-term oscillations of Earth's axis Include nutation models in estimations
Atmospheric Refraction Light flexing near horizon Apply refraction correction formulas
Excellent Aberration Apparent star position shift Adjust for Earth's velocity relative to light

The Subtle Art of Favorable Operator-Valued Procedure

Imagine attempting to capture a splash of light in a jar-- quantum measurements often feel that evasive. When dealing with Positive Operator-Valued Measure (POVM), the intricacy does not simply depend on the mathematics but in the subtle interaction in between the states and the measurements. The main snag? Conventional projective measurements fall brief in capturing the full spectrum of quantum info, causing insufficient or uncertain outcomes.

Brilliant POS understands that this is not just a theoretical misstep but a practical barrier that can blur the clarity of quantum experiments. They utilize advanced frameworks that extend beyond the rigidness of basic forecasts, embracing POVMs to unlock richer, more nuanced data.

Three Secret Insights into POVM Execution

  1. Non-Orthogonality is a Feature, Not a Flaw: Unlike projective procedures, POVMs permit results that are not equally special. This versatility can draw out more information from a single measurement.
  2. Creating Customized Measurement Sets: Tailoring POVMs to specific quantum systems guarantees enhanced fidelity and toughness against sound.
  3. Functional Realism: POVMs align much better with actual experimental setups, where flaws and environment-induced decoherence are inescapable.

Have you ever observed how the simplest quantum experiments can spiral into a maze of uncertainties? That's precisely where Brilliant POS's proficiency shines. They understand the detailed dance in between operators and measurement outcomes, ensuring that the POVM framework incorporates perfectly with existing quantum procedures.

Quick Tips for Mastering POVMs

  • Constantly verify the efficiency relation: the amount of POVM elements must be the identity operator.
  • Usage semidefinite programming to optimize POVM aspects for optimum details gain.
  • Think about informationally total POVMs when full state tomography is required.

Element Projective Measurement POVM
Orthogonality Strictly orthogonal Can be non-orthogonal
Details Extracted Restricted to eigenstates Possibly more total
Experimental Realism Idealized setups Practical with noise and flaws

On the planet of quantum details, the devil really conceals in the information. By embracing the subtle power of POVMs, Brilliant POS does not simply navigate through the fog-- they brighten the path to precision and clarity.

Deciphering the Heart of Evidence of Stake

Think of a bustling marketplace where trust is currency, but instead of handing over physical money, individuals stake their own digital possessions to validate deals. This Evidence of Stake consensus mechanism turns standard mining on its head, rewarding those who put skin in the game instead of raw computing power. The complex dance of protecting a blockchain through staking isn't without its subtle complexities.

Why Staking Isn't Simply Securing Tokens

Lots of newcomers believe staking is as easy as parking tokens in a wallet and awaiting benefits. Nevertheless, the genuine kicker lies in the nuanced balance between network security and economic incentives. Validators needs to carefully pick the number of tokens to stake, as overcommitting can expose them to hefty slashing charges for misbehavior or downtime. It's a delicate tightrope walk, where one error might indicate losing both credibility and properties.

Crucial Element Every Staker Ought To Master

  • Understanding Validator Selection: Not all stakers end up being validators; the system generally picks them based on the quantity staked and coin age, highlighting fairness and security.
  • Slashing Conditions: These are the guidelines penalizing destructive activities such as double-signing or prolonged inactivity, created to keep validators truthful.
  • Delegation Mechanics: Token holders who can't run a validator node can delegate their stake to trusted validators, sharing rewards and threats.

How Brilliant POS Browses the Intricacies

They grasp that the subtle art of balancing stake weight and validator efficiency demands comprehensive insights and tools customized for the environment. Instead of leaving users to take care of themselves in a maze of technical lingo, Brilliant POS translates these complexities into instinctive control panels and notifies, changing potential confusion into clearness.

Element Standard PoW Evidence of Stake
Energy Usage High, due to mining rigs Low, counts on staking properties
Validator Selection Mining power Stake amount & & coin age
Security Threats 51% attacks through hashing power Economic penalties, slashing
Scalability Minimal Enhanced with staking

Specialist Tips for Making The Most Of Staking Benefits

  1. Frequently keep track of network updates to prevent unexpected slashing occasions.
  2. Diversify delegation to minimize exposure to a single point of failure.
  3. Keep validator nodes online regularly to keep uptime and track record.
  4. Analyze historic validator performance before delegating tokens.
  5. Stay informed about procedure modifications that might affect staking criteria.

Point of Sale Solutions in North Carolina: Secret Insights

North Carolina is a vibrant state known for its rich history, diverse culture, and booming economy. With a population going beyond 10 million, it hosts a range of industries including innovation, manufacturing, and farming. Popular destinations consist of the Blue Ridge Mountains, the Outer Banks, and busy cities like Charlotte and Raleigh. The state is acknowledged for its business-friendly environment and strong entrepreneurial spirit, making it an ideal place for executing effective point of sale options.

For skilled assistance and a complimentary assessment on point of sale systems, reaching out to Brilliant POS can supply valuable recommendations tailored to your needs.

  • Pos Systems: These systems streamline transactions and manage sales data. They are essential for modern retail and hospitality businesses, enhancing efficiency and customer service.
  • Point Of Sale: A Point Of Sale is the location where a customer completes a transaction for goods or services, generally in a store. It's a vital element for retail activities, allowing transaction processing and stock control.
  • Retail: Retailers depend on point-of-sale technology to handle transactions and inventory. These systems simplify operations and improve customer experiences.
  • Transaction: The Transaction is a fundamental procedure entailing the trade of goods or offerings for payment. It's the core function driving retail point-of-sale settings by documenting sales and handling inventory.
  • Payment Processing: Payment Processing enables businesses to accept various transaction types from customers. It's vital for retail POS setups, aiding seamless payments and efficient sales management.
  • Inventory Management: Inventory Management monitors stock levels to streamline procurement choices and prevent shortages. It's essential for sales platforms to ensure products are available when buyers buy them.
  • Sales Data: Sales data fuels retail operations by providing insights into customer actions and product performance. This information is critical for optimizing inventory, personalizing marketing, and improving point-of-sale efficiency.
  • Customer Relationship Management: Customer Relationship Management improves sales by structuring client data and interactions. This integration allows businesses to personalize services and marketing depending on purchase history from their POS terminals.
  • Reporting And Analytics: Reporting And Analytics provide crucial insights into revenue trends, customer behavior, and inventory management. This data enables businesses using point-of-sale solutions to make data-driven decisions, optimize operations, and boost profitability.
  • Hardware: Hardware is the foundation of retail transaction processing, enabling streamlined and secure sales. Dependable devices like barcode scanners and receipt printers are vital for smooth customer experiences at the point of sale.
  • Software: Software is the foundation of current retail activities, handling transactions and stock. It simplifies the payment process and offers valuable data insights for companies.
  • Barcode Scanner: Barcode Scanners swiftly read product numbers, ensuring quick and accurate sales at the checkout. They are integral for efficient checkouts and inventory management in stores.
  • Receipt Printer: Receipt Printers generate paper records of sales for customers. They are essential components in retail and support settings for documenting sales.
  • Cash Drawer: The Cash Drawer is a safe container for money in retail environments. It integrates with sales terminals to unlock instantly upon transaction end, facilitating cash management.
  • Credit Card Reader: Credit Card Reader are key devices that allow companies to accept credit payments from clients. They seamlessly merge with retail setups to ease transactions and streamline the checkout procedure.
  • Touchscreen Monitor: Touchscreen Monitors enable natural interaction for retail and service transactions. These displays streamline checkout procedures and improve efficiency at points of sale.
  • Payment Gateway: A Payment Gateway securely transmits transaction data between a point-of-sale terminal and the payment processor. This enables businesses accept various payment methods at their checkout.
  • Cloud Based Pos: Cloud Based Pos solutions give companies flexibility and accessibility by storing data and software on remote servers. This new method enhances operational effectiveness for retail and service sectors by streamlining transactions and administrative tasks.
  • Mobile Pos: Mobile Point of Sale (mPOS) lets businesses for them to take payments and conduct sales transactions everywhere with a transportable device. It provides adaptability and convenience, expanding the reach of retail operations.
  • E Commerce Integration: E-commerce integration merges online stores with in-store sales platforms, allowing for streamlined operations and inventory management. This link permits businesses to offer customers a smooth shopping experience across all channels.
  • Restaurant Pos: Restaurant point-of-sale system manages orders, transactions, and food preparation area communication. It constitutes a key element of point-of-sale sales management infrastructure.
  • Retail Pos: Retail Pos is the area where a customer wraps up a transaction. It includes the hardware and software that permit firms to manage deals and manage shopper interactions at the point of purchase.
  • Hospitality: Hospitality boosts customer journeys, encouraging loyalty through personalized service. Streamlined transaction handling tools are vital for seamless operations in the industry.
  • Point Of Sale System: The Point Of Sale System handles deals and sales data. It represents a crucial component for retail businesses to handle payments and track inventory.
  • Data Security: Safeguarding sensitive payment and customer information is crucial for businesses using electronic retail transaction terminals. Robust Data Security measures guarantee customer trust and prevent financial losses from breaches.
  • Payment Card Industry Data Security Standard: Payment Card Industry Data Security Standard assures secure management of cardholder data. This safeguards pay terminals and related configurations from breaches.
  • Pos System: It is a critical element of retail and hospitality, supporting sales transactions and managing inventory. These Pos System optimize operations, improve customer service, and offer valuable data insights.
  • Credit Card: Credit Cards enable patrons to make payments electronically at the point of sale. They expedite transactions and offer businesses a safe way to accept payments.
  • Debit Card: Debit Cards allow customers to create payments directly from their bank accounts at retail checkout. They simplify transactions and provide a convenient alternative to cash for in-store purchases.
  • Cash Register: The Cash Register is a critical component for processing transactions in retail environments. It records sales, computes totals, and manages cash, playing a vital role in a business's point-of-sale operations.
  • Receipt: Proof of purchase document sales, providing customers with a record of purchase. These records is important for sales terminals, inventory management, and accounting reasons.
  • Reporting: Sales tracking provides valuable insights into business performance. These analytics help optimize inventory and improve customer service at the point of sale.
  • Cloud Computing: Cloud Computing offers adaptable infrastructure for retail transaction handling. This enables businesses for them to handle sales data, inventory, and customer information effectively through web-based platforms.
  • E Commerce: E Commerce enhances retail transactions by linking online sales with in-store activities. This integration simplifies inventory management and customer data across all sales avenues, enhancing the point of purchase experience.
  • Merchant Account: A Merchant Account permits firms to receive electronic transactions from customers. This is essential for modern retail setups, letting seamless transactions through card readers and other point-of-sale equipment.
  • Security: Protecting monetary exchanges and customer data is vital for retail payment terminals. Strong Security measures build trust and stop fraud in checkout environments.
  • Data Encryption: Data Encryption secures delicate financial transactions at retail checkout terminals, safeguarding customer information and stopping fraud. This process is vital for keeping trust and complying with data security standards in point-of-sale settings.
  • Customer Service: Superb Customer Service enhances the retail interaction, fostering loyalty and positive brand image. Integrated point-of-sale technology empowers businesses to provide personalized and effective support, ultimately driving customer satisfaction.
  • Loyalty Program: Customer retention programs integrated with point-of-sale technology increase client retention and generate repeat business via customized rewards. They track purchases and engagement, allowing businesses to provide tailored incentives that encourage brand loyalty.
  • Sales: Sales data fuels important insights for firms, informing inventory control and customer behavior assessment. Point-of-purchase technology optimizes these deals, enhancing efficiency and accuracy in tracking Sales performance.
  • Supply Chain: Supply chain management warrants the seamless movement of goods from production to the sales point. Efficient Supply Chains are crucial for retail transaction processing to satisfy customer needs and keep inventory.
  • Data Analytics: Data Analytics changes transaction data from retail checkout spots into usable insights. This enables businesses to optimize inventory, customize customer experiences, and hone sales plans.
  • Loss Prevention: Loss Prevention strategies integrated with point-of-sale technology help retailers minimize theft and errors. Such integrated systems offer tools for monitoring transactions and spotting suspicious activity, protecting revenue.
  • Pricing: Pricing strategies are essential for maximizing profitability within retail environments. Electronic point-of-sale arrangements optimize price management, discounts, and promotions, ensuring accurate transactions and inventory control.
  • Marketing: Marketing fuels customer engagement and brand awareness, which is crucial for improving sales through point-of-sale systems. It aids businesses attract and retain customers, eventually maximizing the capacity of their transaction platforms.
  • Mobile Point Of Sale: Mobile Point Of Sale lets businesses to process sales and take payments from any location using portable devices. It is an more and more important component of modern retail and service industry checkout solutions.
  • Retail Technology: Retail Technology enhances consumer interactions and simplifies operations. These innovations revolutionize checkout processes and stock management for businesses.
  • Self Checkout: Self Checkout kiosks enable customers to scan and pay for items independently, improving the retail process. This technology integrates with retail payment systems, boosting efficiency and reducing wait times.
  • Enterprise Resource Planning: Enterprise Resource Planning integrates key business processes, optimizing operations and data management. It enhances retail checkout solutions by providing real-time inventory, customer, and sales data for informed decision-making.
  • Accounting: Bookkeeping monitors financial data, providing insights into company performance. This is vital for retail businesses utilizing point-of-sale technology to manage transactions and inventory.
  • Transaction Processing: Transaction Processing ensures that sales and payments are precisely logged and handled. It's crucial for retail checkout system to handle purchases, returns, and other financial transactions.
  • Accounting Software: Accounting Software works with retail transaction platforms to simplify financial data. This connection automates bookkeeping tasks related to sales and inventory.
  • Payment Terminal: Payment Terminals enable electronic billing processing at the purchase. They are critical for firms to take multiple payment methods and finish transactions.
  • Magnetic Stripe Reader: Magnetic stripe readers interpret data from credit and debit cards for transaction processing. They are regularly used at checkout lines to enable payments.
  • Emv Chip: EMV chips enhance payment security by encoding transaction information. These are crucial for modern retail checkout terminals, reducing fraud.
  • Near Field Communication: Near Field Communication (NFC) allows contactless transactions by letting customers to easily tap their cards or devices at compatible checkout systems. This method simplifies payments and improves the customer journey at the point of sale.
  • Restaurant: Restaurants utilize computerized checkout technology to streamline order taking, payment handling, and inventory management. These systems help improve how well something works and accuracy in Restaurant operations.
  • Transaction Log: Transaction log files keep track of every activity in a retail business sales system, assuring data integrity. They allow for auditing, recovery from failures, and monitoring sales trends.
  • Transaction Fee: Transaction Fees are charges imposed on businesses for processing payments, impacting profitability. Such costs are vital to think about when evaluating payment solutions for processing payments for retail point-of-sale setups.
  • Transaction Authorization: Transaction Authorization confirms enough funds or credit for buys at point-of-sale devices. It guarantees payment safety and stops dishonest transactions during retail transactions.
  • Transaction Settlement: Transaction Settlement finalizes payments from customers to a company. It's essential for sellers using electronic sales systems to reconcile daily transactions and receive funds.
  • Credit Card Processing: Credit Card Processing lets businesses to accept card payments from customers. It is critical for modern retail checkout solutions, optimizing transactions and enhancing customer convenience.
  • Debit Card Processing: Debit Card Processing permits businesses to receive payments straight from clients' checking accounts. This feature is essential for modern retail payment systems allowing for seamless exchanges.
  • Emv Chip Card: EMV chip cards enhance payment protection by using a microchip to encrypt transaction data. They are crucial for modern retail checkout terminals, decreasing fraud and improving data protection.
  • Contactless Payment: Contactless Payment enable customers to rapidly and securely pay by tapping their card or mobile. This method streamlines purchases at the checkout, improving customer experience.
  • Mobile Payment: Mobile Payment allows customers to conduct transactions with mobile phones or other devices. This technology eases checkout at points of purchase, boosting speed and convenience.
  • Online Payment: Online Payment processing lets businesses to accept digital payments. This integration is essential for modern retail checkout systems, streamlining sales and improving customer experience.
  • Fraud Detection: Fraud Detection analyzes transaction data to spot and prevent fraudulent activities at point of sale. This protects firms and customers from financial losses and maintains trust in payment systems.
  • Pci Dss Compliance: Pci Dss Compliance assures secure management of cardholder data for companies using point-of-sale systems. Complying with these rules defends customer data and avoids data leaks during transactions.
  • Chargeback: Chargebacks occur when customers challenge a payment, requiring merchants to refund the payment if the dispute is valid. These disputes impact companies that use point-of-sale technology by possibly decreasing revenue and incurring fees.
  • Payment Processor: Payment processors are vital for businesses as they securely handle transactions between customers and sellers. They authorize and move funds during sales at the point of transaction.
  • Interchange Fee: Interchange Fees are costs levied by banks for handling electronic payments. These fees impact the cost merchants pay when customers use cards at point-of-sale terminals.
  • Payment Security: Payment security is vital for safeguarding customer information and stopping fraud during transactions. Secure payment processing is essential for businesses utilizing point-of-sale technology to maintain trust and avoid financial losses.
  • Tokenization: Tokenization replaces private data with insensitive substitutes, safeguarding customer data. This process is vital for safeguarding credit card details within point of sale point of sale environments.
  • Encryption: Encryption protects private payment data throughout transactions at store checkout systems. It guarantees the safety of financial information, protecting customers and businesses from scams.
  • Card Reader: Card Readers are key devices that allow businesses to receive electronic payments from customers. They play a critical role in retail environments and POS setups, simplifying transactions.
  • Merchant Services: Merchant Services allow businesses to accept various payment options. They are crucial for contemporary retail establishments, guaranteeing smooth transactions at the point of sale.
  • Ach Transfer: ACH Transfer enable businesses to directly debit customer accounts for purchases. This payment option provides a secure and efficient option to credit cards within retail payment solutions.
  • Payment Solutions: Payment Solutions remain vital for businesses to efficiently process transactions. They are key components in store point-of-sale systems, allowing smooth and safe transaction acceptance.
  • Point Of Sale Systems: These solutions streamline transactions and handle sales data. They are essential components of retail and hospitality operations, boosting efficiency and customer experience at the Point Of Sale Systems checkout.
  • Stock Control: Inventory management helps ensure companies keep ideal inventory amounts, avoiding stockouts and overstocking. It integrates with retail point-of-sale technology to instantly update inventory with each sale, providing real-time visibility and data for informed choices.
  • Supply Chain Management: Supply Chain Management ensures the efficient movement of goods from suppliers to stores. It optimizes inventory and distribution for point-of-sale operations, improving customer experiences.
  • Demand Forecasting: Demand Forecasting predicts future customer needs, allowing retail establishments to improve inventory and staffing. This guarantees smooth transaction processing at the point of sale and boosts customer satisfaction.
  • Economic Order Quantity: EOQ optimizes stock procurement to reduce expenses. When integrated with point-of-sale sales oversight tools, it guarantees items are in stock while lowering holding costs.
  • Just In Time Inventory: Just In Time Inventory decreases storage costs by accepting goods just when needed. This streamlined strategy improves stock levels followed by retail sales systems.
  • Warehouse Management: Warehouse Management assures effective warehousing and movement of products. It's crucial for retail checkout solutions to accurately monitor stock and fulfill customer orders.
  • Inventory Optimization: Inventory Optimization guarantees companies have the right products in inventory, reducing spoilage and maximizing sales. This is vital for retailing environments, improving effectiveness and customer satisfaction.
  • Retail Management: Retail Management oversees all aspects of store operations, assuring effective processes and customer happiness. This entails controlling the electronic point of sale, improving inventory, and training staff to provide smooth transactions.
  • Inventory Turnover: Inventory Turnover evaluates how well a business employs its stock, impacting profitability. Retail point-of-sale technology helps improving inventory management by tracking sales and stock levels in real-time.
  • Perpetual Inventory: Perpetual Inventory constantly tracks stock levels, supplying up-to-the-minute data on available items. This allows businesses utilizing electronic point-of-sale solutions to make informed decisions about inventory management and prevent out of stock situations or excess inventory.
  • Periodic Inventory: Periodic stocktaking entails manually counting stock at specific periods to revise inventory records. This approach helps retail operations reconcile actual stock with recorded data, assisting in loss prevention and guiding restocking decisions for sales settings.
  • Inventory Valuation: Inventory Valuation figures the cost of goods on hand, affecting profitability and tax obligations. Accurate valuation is vital for retail point-of-sale systems to monitor inventory levels and optimize buying choices.
  • Inventory Auditing: Inventory Auditing involves checking actual stock versus recorded data to identify discrepancies and ensure precision. This process is key for companies using retail point-of-sale setups, as it helps maintain correct inventory amounts and prevent losses.
  • Barcodes: Barcodes speed up checkout procedures by enabling fast and precise product recognition. This tech is vital for today's retail businesses to control stock and sales effectively at the time of sale.
  • Weighted Average Cost: Weighted Average Cost calculates inventory value based on the mean cost of goods, essential for precise financial reporting. Retail point-of-sale systems benefit from this method by keeping accurate stock valuation and profitability monitoring.
  • Inventory Shrinkage: Inventory Shrinkage, comprising losses from theft, damage, and mistakes, straightforwardly affects earnings for businesses. Point-of-sale systems play a key role in tracking inventory and detecting inconsistencies that contribute to shrinkage.
  • Reorder Point: Reorder point helps companies avoid out of stock situations by prompting replenishment when inventory levels fall to a set threshold. This guarantees seamless sales operations at the transaction point and customer satisfaction.
  • Safety Stock: Safety Stock is extra inventory kept to buffer against uncertainties in demand and supply. This guarantees retail operations can satisfy customer orders even when unforeseen fluctuations occur at the point of sale.
  • Lead Time: Lead Time is the delay from order placing and when the products are available for sale. Reduced lead times can boost inventory management and customer satisfaction at the point of sale.
  • Abc Analysis: Abc Analysis categorizes inventory to prioritize resources based on worth, identifying high-impact items for concentrated management. This is critical for retail checkout solutions to optimize stock levels and guarantee availability of key products.
2700627006 is a ZIP code located in North Carolina, primarily covering the city of Advance in Davie County. This area features a mix of residential communities and rural areas, providing a peaceful lifestyle with access to close urban amenities.https://en.wikipedia.org/wiki/High_Point,_North_Carolina
27012The 27012 zip code is located in North Carolina, covering areas of the town of Advance in Davie County. This area includes a blend of residential communities and local businesses, providing a suburban lifestyle with access to close natural areas.https://en.wikipedia.org/wiki/High_Point,_North_Carolina
27016The ZIP code 27016 is situated in the region of North Carolina, mainly serving the area of Dobson in Surry County. This location boasts a blend of residential districts, local shops, and countryside.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2701727017 is a zip code located in North Carolina, covering sections of Forsyth County. It includes areas such as Kernersville, known for its historic downtown and community events.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes
27018The 27018 ZIP code is located in North Carolina, including parts of the area of Bermuda Run and surrounding areas. It is recognized for its residential residential communities and nearby location of local parks and amenities.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes
27019The 27019 ZIP code is located in North Carolina, encompassing parts of the town of Clemmons. It is known for its residential setting with nearby local green spaces, schools, and malls.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2702027020 is a ZIP code located in North Carolina, primarily covering the city of Clemmons in Forsyth County. This area is famous for its suburban neighborhoods, local parks, and closeness to Winston-Salem.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
2702127021 is a postal code located in Forsyth County, North Carolina, primarily covering parts of the city of Winston-Salem. This area features a mix of housing areas, businesses, and community amenities.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
27022The 27022 ZIP code is located in North Carolina, primarily covering parts of the town of Mocksville. It includes a mix of housing areas, local businesses, and rural areas, reflecting the varied character of Davie County.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
2702327023 is a zip code located in North Carolina, primarily covering areas of the town of Lexington in Davidson County. This area offers a mix of housing areas, local businesses, and community services.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2702527025 is a zip code located in Dobson, North Carolina, within Surry County. It covers a combination of living, farming, and local business areas, highlighting the region's country feel.https://en.wikipedia.org/wiki/List_of_ZIP_codes_in_North_Carolina
27027The 27027 ZIP code is located in North Carolina, covering sections of Forsyth County. It includes the city of Clemmons and surrounding areas, known for its suburban communities and closeness to Winston-Salem.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
27028The ZIP code is located in North Carolina, mainly covering sections of the village of Denton. It is located within Davidson County and offers a mix of residential and rural areas.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
27030The postal code 27030 is located in North Carolina, mainly covering the city of Elkin. This area is recognized for its picturesque landscapes and nearness to the Yadkin Valley wine region.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2704027040 is a ZIP Code chiefly serving Kernersville, a community in Forsyth County, North Carolina. This area offers a mix of residential neighborhoods, small businesses, and community amenities.https://en.wikipedia.org/wiki/Eden,_North_Carolina
2704127041 is a postcode in North Carolina, primarily covering parts of the city of Kernersville. The area is recognized for its suburban neighborhoods, local shops, and closeness to larger cities like Winston-Salem.https://en.wikipedia.org/wiki/Eden,_North_Carolina
2704227042 is a ZIP code located in North Carolina, mainly serving the community of Mocksville in Davie County. This area features a combination of housing areas, local shops, and access to regional amenities.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
27043The 27043 ZIP code is located in North Carolina, encompassing parts of the town of Kernersville. It features a mix of residential communities, small businesses, and public facilities.https://en.wikipedia.org/wiki/Zip_code
2704527045 is a ZIP code located in North Carolina, covering areas within Forsyth County. It includes parts of Winston-Salem and surrounding areas, offering a mix of residential neighborhoods and business districts.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
2705027050 is a postal code located in North Carolina, primarily covering the town of Lexington in Davidson County. This area is famous for its rich history, local barbecue culture, and active community events.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
27052The area of 27052 ZIP code is located in North Carolina, mainly covering parts of the town of Mount Airy. This area is recognized for its quaint atmosphere and nearby the Blue Ridge Mountains.https://en.wikipedia.org/wiki/Eden,_North_Carolina
27054The 27054 ZIP code is located in North Carolina and chiefly serves the city of King in Stokes County. This area offers a mix of residential, business, and rural landscapes, providing a quiet atmosphere with access to close cities.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2705527055 is a postal area located in Kernersville, North Carolina, known for its residential area and proximity to the Piedmont Triad area. The area features a mix of residential neighborhoods, shops, and access to parks and recreational facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
2705927059 is a postal code located in North Carolina, primarily including the city of King in Stokes County. It is part of the Piedmont Triad region, recognized for its mix of small-town charm and proximity to larger urban areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2706027060 is a ZIP code located in North Carolina, covering parts of the city of Lexington. This area offers a combination of housing areas, small businesses, and public facilities.https://en.wikipedia.org/wiki/Eden,_North_Carolina
27070The 27070 ZIP code is located in North Carolina, chiefly covering the area of Mocksville and surrounding regions. It features a mix of residential, business, and countryside zones, offering a mix of quaint small-town appeal and community amenities.https://en.wikipedia.org/wiki/Rockingham_County,_North_Carolina
2707127071 is a ZIP code located in North Carolina, primarily serving the community of Mount Airy in Surry County. This area is known for its pleasant rural atmosphere and heritage.https://en.wikipedia.org/wiki/Rockingham_County,_North_Carolina
2707627076 is a ZIP code located in North Carolina, mainly serving the town of King. It is part of Stokes County and offers a mix of residential and rural areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2707727077 is a ZIP code located in Surry County, North Carolina, encompassing sections of the city of Mount Airy. This area is known for its picturesque landscapes and closeness to the Blue Ridge Mountains.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
27083The 27083 ZIP code is located in North Carolina, covering parts of the town of Lexington and nearby areas. It is known for its mix of residential neighborhoods, community businesses, and closeness to recreational parks.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(27)
  1. Charlotte: Charlotte is the biggest city in North Carolina and a major financial hub in the southeast United States. It is known for its vibrant urban culture, pro sports teams, and growing economy.
  2. Raleigh: Raleigh is the main city of North Carolina, known for its dynamic tech industry and rich history. It is part of the Research Triangle, a key hub for education, medical services, and innovation.
  3. Greensboro: Greensboro is a lively city in North Carolina known for its rich history and cultural attractions. It serves as a important hub for education, business, and transportation in the Piedmont Triad region.
  4. Durham: Durham is a dynamic city in North Carolina known for its extensive history, diverse culture, and prominent academic presence, including Duke University. It is a focal point for technology, healthcare, and research, greatly supporting the region's economy.
  5. Winston-Salem: Winston-Salem is a city in North Carolina known for its extensive history in the tobacco industry and thriving arts scene. It serves as a cultural and financial hub in the Piedmont Triad region.
  6. Fayetteville: Fayetteville is a city in North Carolina known for its deep military history and proximity to Fort Bragg, one of the biggest military installations in the world. It features a dynamic downtown area with cultural attractions, parks, and historic sites.
  7. Cary: Cary is a flourishing town in North Carolina known for its high quality of life and vibrant community spirit. It features a mix of residential and city amenities, with top-notch schools, parks, and a developing technology sector.
  8. Wilmington: Wilmington is a antique port city located in southeastern North Carolina, known for its charming riverfront and lively cultural scene. It provides a blend of stunning beaches, antique architecture, and a expanding film industry.
  9. High Point: High Point is a town in North Carolina renowned for its leading furniture manufacturing industry and annual High Point Market, the largest home furnishings fair in the globe. It is a part of the Piedmont Triad metropolitan area and offers a mix of cultural attractions and historic landmarks.
  10. Concord: Concord is a city in North Carolina known for its extensive history and thriving community. It is home to the Charlotte Motor Speedway and offers a combination of heritage attractions and outdoor activities.
  11. Asheville: Asheville is a vibrant city in North Carolina known for its historic architecture and thriving arts scene. Nestled in the Blue Ridge Mountains, it offers spectacular natural beauty and a diverse cultural experience.
  12. Greenville: Greenville is a lively city in North Carolina known for its extensive history and cultural diversity. It serves as a key hub for education, medical services, and commerce, featuring East Carolina University and a growing downtown area.
  13. Jacksonville: Jacksonville is a town located in Onslow County, North Carolina, known for its close proximity to Marine Corps Base Camp Lejeune. It features a blend of military influence and Southern charm, enhancing its distinctive community atmosphere.
  14. Huntersville: Huntersville is a residential town in North Carolina known for its family-friendly community and proximity to Lake Norman. It offers a mix of up-to-date amenities, parks, and a heritage downtown area.
  15. Apex: Apex is a lively town located in Wake County, North Carolina, known for its historic downtown and close-knit community spirit. It offers a mix of suburban living with access to parks, schools, and local events.
  16. Burlington: Burlington is a town in North Carolina known for its rich history and lively community. It serves as a key center for business, culture, and learning in the Piedmont Triad.
  17. Gastonia: Gastonia is a town in North Carolina renowned for its deep history in the textile industry. It features a mix of city and suburban areas with parks, cultural sites, and a developing economy.
  18. Chapel Hill: Chapel Hill is a lively town in North Carolina known for its renowned University of North Carolina at Chapel Hill. It offers a diverse cultural scene, historic landmarks, and a close sense of community.
  19. Rocky Mount: Rocky Mount is a city in North Carolina renowned for its extensive history and vibrant arts scene. It serves as a center for trade and heritage in the coastal plains region.
  20. Kannapolis: Kannapolis is a municipality in North Carolina famous for its deep history in fabric production. It has become a thriving community with a focus on education, healthcare, and biotechnology.
  21. Wake Forest: Wake Forest is a quaint town in North Carolina known for its heritage-rich downtown and thriving community. It offers a combination of small-town charm and modern amenities, making it a popular place to live and visit.
  22. Hickory: Hickory is a city in North Carolina known for its extensive history in furniture manufacturing and vibrant cultural scene. It offers a combination of historic architecture and modern amenities, creating a charming environment for residents and visitors.
  23. Goldsboro: Goldsboro is a town in Wayne County, North Carolina, known for its rich history and vibrant community. It serves as a community focal point with arts and culture, educational institutions, and military significance due to its proximity to Seymour Johnson Air Force Base.
  24. Salisbury: Salisbury is a historic city in North Carolina known for its carefully preserved downtown district and deep cultural legacy. It serves as the county seat of Rowan County and offers a combination of charming small-town atmosphere and modern facilities.
  25. Indian Trail: Indian Trail is a quickly growing town in North Carolina known for its family-oriented atmosphere and vibrant community spirit. It offers a blend of suburban living with easy access to Charlotte's metropolitan amenities.
  26. Monroe: Monroe is a city in Union County, North Carolina, known for its historic downtown and thriving community events. It serves as a focal point for business and culture in the surrounding area.
  27. New Bern: New Bern is a historic city in North Carolina known for its charming waterfront and deep colonial heritage. It acts as the county seat of Craven County and offers a blend of cultural attractions and natural beauty.
  28. Mooresville: Mooresville is a lively town in North Carolina known for its deep motorsports heritage and closeness to Lake Norman. It offers a combination of quaint charm and up-to-date conveniences, attracting residents and visitors alike.
  29. Garner: Garner is a community located in Wake County, North Carolina, known for its family-friendly atmosphere and growing community. It offers a mix of suburban living with convenient access to the nearby city of Raleigh.
  30. Sanford: Sanford is a municipality located in Lee County, North Carolina, known for its historic downtown and thriving community. It serves as a regional hub for business, academics, and healthcare in the middle part of the state.
  1. Biltmore Estate: The Biltmore Estate in North Carolina is a notable mansion built by George Washington Vanderbilt II, featuring 250 rooms and remarkable architecture. It is surrounded by beautifully landscaped gardens and offers visitors a view into the Gilded Age lifestyle.
  2. Great Smoky Mountains National Park: The Great Smoky Mountains National Park is well-known for its rich plant and animal life, time-honored mountains, and foggy landscapes. It offers numerous hiking trails, historic buildings, and scenic vistas along the border of North Carolina and Tennessee.
  3. Outer Banks: The Outer Banks is a chain of protective islands off the coast of North Carolina known for its beautiful beaches, deep history, and distinctive wildlife. It offers popular activities such as fishing, water sports, and exploring historic sites like the Wright Brothers National Memorial.
  4. Wright Brothers National Memorial: Wright Brothers National Memorial in North Carolina celebrates the first successful powered flights by Orville and Wilbur Wright in 1903. The site features a visitor center, replica of the original Flyer, and exhibits detailing the history of aviation.
  5. Battleship North Carolina: The Battleship North Carolina is a historic World War II battleship permanently docked in Wilmington, North Carolina. It serves as a museum, providing visitors a chance to visit its decks and learn about naval history.
  6. Chimney Rock State Park: Chimney Rock State Park in North Carolina features a majestic 315-foot granite monolith with breathtaking views of the surrounding Blue Ridge Mountains. The park also offers hiking trails, waterfalls, and diverse wildlife, attracting outdoor enthusiasts.
  7. Grandfather Mountain: Grandfather Mountain in North Carolina is a jagged peak known for its picturesque hiking trails, rich wildlife, and the Mile High Swinging Bridge. It offers spectacular panoramic views and is a well-liked destination for outdoor enthusiasts and nature lovers.
  8. Cape Hatteras National Seashore: Cape Hatteras National Seashore in North Carolina boasts immaculate beaches, diverse wildlife, and historic lighthouses. It is a popular destination for fishing, surfing, and enjoying natural coastal beauty.
  9. North Carolina Museum of Natural Sciences: The North Carolina Museum of Natural Sciences is a famous institution showcasing comprehensive exhibits on the natural world, including interactive displays and live animals. It offers educational programs and immersive experiences that emphasize the biodiversity and science of the region.
  10. North Carolina Zoo: The North Carolina Zoo is among the largest natural habitat zoos in the world, showcasing over 1,600 animals representing more than 250 species. It provides expansive exhibits that recreate African and North American environments, providing a special and immersive wildlife experience.
  11. International Civil Rights Center & Museum: The International Civil Rights Center & Museum in North Carolina honors the 1960 Greensboro sit-ins, a significant event in the Civil Rights Movement. It features exhibits and educational programs that highlight the struggle for racial equality and social justice.
  12. Fort Raleigh National Historic Site: Fort Raleigh National Historic Site preserves the area of the earliest English settlement in America, known as the Lost Colony. It provides visitors a glimpse into early-stage colonial history through outdoor exhibits and living history programs.
  13. Jockey's Ridge State Park: Jockey's Ridge State Park offers the tallest natural sand dune system in the Eastern United States, offering breathtaking views of the adjacent landscape. Visitors can take part in activities such as hiking, hang gliding, and kite flying in this distinctive coastal environment.
  14. Tryon Palace: Tryon Palace is a historic site in New Bern, North Carolina, featuring the preserved 18th-century governor's mansion and beautiful gardens. It offers a view into colonial life with museum exhibits, tours with guides, and special events.
  15. Uwharrie National Forest: Uwharrie National Forest in North Carolina features diverse outdoor activities including hiking, camping, and off-road vehicle trails. It boasts scenic landscapes with ancient mountains, dense forests, and sparkling lakes, ideal for nature enthusiasts.
  16. Mount Mitchell State Park: Mount Mitchell State Park in North Carolina features the tallest peak to the east of the Mississippi River, providing breathtaking panoramic views and varied hiking trails. The park is well-known for its special flora and fauna, making it a popular destination for nature enthusiasts and outdoor adventurers.
  17. Merchants Millpond State Park: Merchants Millpond State Park in North Carolina boasts a serene millpond surrounded by cypress swamps and varied wildlife, presenting opportunities for kayaking, fishing, and hiking. The park preserves historic structures and offers a peaceful natural retreat for outdoor enthusiasts.
  18. Old Salem Museums & Gardens: Old Salem Museums & Gardens in North Carolina offers a view into the deep history and culture of the Moravian settlers through restored buildings, gardens, and interactive exhibits. Visitors can experience 18th and 19th-century architecture, traditional crafts, and well-kept gardens.
  19. Linville Gorge Wilderness: Linville Gorge Wilderness in North Carolina is a rough and picturesque area known for its profound canyon and varied wildlife. It offers challenging hiking trails, stunning overlooks, and chances for rock climbing and fishing.
  20. Blue Ridge Parkway: The Blue Ridge Parkway is a scenic highway that winds through the Appalachian Mountains, offering spectacular views of the natural landscape. It is well-known for its scenic overlooks, hiking trails, and brilliant fall foliage, making it a top destination for outdoor enthusiasts.
  21. Graveyard Fields: Graveyard Fields is a beautiful area in North Carolina's Blue Ridge Mountains known for its breathtaking waterfalls and lively wildflower meadows. It offers well-known hiking trails with amazing views and diverse natural beauty.
  22. Sliding Rock: Sliding Rock is a authentic waterfall in Pisgah National Forest, North Carolina, where visitors can slide down a polished, 60-foot-long rock into a chilly mountain pool. It offers a one-of-a-kind and thrilling outdoor experience favored with families and adventure seekers.
  23. Looking Glass Falls: Looking Glass Falls is a breathtaking 60-foot waterfall located in the Pisgah National Forest of North Carolina. Easy to reach and surrounded by thick vegetation, it is a popular spot for visitors in search of natural beauty and photo opportunities.
  24. Lake Lure: Lake Lure is a scenic reservoir nestled in the foothills of the Blue Ridge Mountains in North Carolina, renowned for its breathtaking views and recreational activities. It features opportunities for boating, fishing, and hiking, welcoming visitors seeking natural beauty and outdoor adventure.
  25. Tweetsie Railroad: Tweetsie Railroad is a Old West-themed amusement park in North Carolina featuring a heritage steam locomotive ride through scenic mountain terrain. It offers family-friendly attractions, live entertainment, and seasonal events celebrating the region's railroad heritage.
  26. Emerald Isle: The Emerald Isle is a lovely coastal town in North Carolina known for its immaculate beaches and kid-friendly atmosphere. It offers great opportunities for fishing, boating, and relaxing by the Atlantic Ocean.
  27. High Point Furniture Market: High Point Furniture Market in North Carolina is the most extensive home furnishings industry trade show in the world, drawing buyers and exhibitors from around the globe. It displays a extensive array of furniture styles and designs, serving as a important hub for industry networking and innovation.
  28. NASCAR Hall of Fame: The NASCAR Hall of Fame in North Carolina honors the heritage and heritage of NASCAR, featuring renowned drivers, notable cars, and memorable moments. It offers interactive exhibits and memorabilia, making it essential for racing fans.
  29. Discovery Place Science: Discovery Place Science in North Carolina is a hands-on science museum featuring interactive exhibits, an aquarium, and live demonstrations. It offers educational experiences for all ages focused on tech, biology, and physics.
  30. Morehead Planetarium and Science Center: Morehead Planetarium and Science Center in North Carolina provides hands-on displays and captivating astronomy demonstrations that inspire wonder about the universe. It functions as a focal point for science education and public engagement, showcasing state-of-the-art technology and research programs.

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Rick Kohlbeck

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Aaron, is absolutely amazing and does a wonderful job with answering all of our questions! We have the POS System and the Clover Flex that he has helped us get. It has done amazing things for our business and has helped us to thrive even … More

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Jason Bell is SUPERMAN!! He explained everything I needed to know to make an informed decision to purchase The Clover. His expertise, availabilty, and friendliness helped me feel at ease in setting up my small self-wellness business point … More

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Stogies Downtown

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We are most pleased with the relationship we’ve had in working with Brilliant POS and their rep Kiana. They worked closely and diligently to help migrate data from a 10 yr old POS system to our current platform. Many bumps along the road … More

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Working with Brilliant POS has been the best choice we could have made for Beads, Inc. Their attention to detail, service and customer satisfaction was fantastic and made the process easy. Almost 2 years later, and we cannot recommend Brilliant POS enough to other small businesses.

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Point of sale

From Wikipedia, the free encyclopedia
This article is about checkout technology. For managed care, see point of service plan.
Points of sale at a Target retail store
Marketing
Management
Key concepts
Account-based marketing · Activation · Annoyance factor · Attribution · Distribution · Brand licensing · Brand management · Cannibalization · Co-creation · Communications · Consumer behaviour · Consumer culture · Digital marketing · Dominance · Effectiveness · Ethics · Horizontal integration · Influencer marketing · Mix · Pricing · Product marketing · Promotion · Retail · Segmentation · Service · Social marketing · Strategy · Vertical integration
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Advertising · Ambush marketing · Branding · Corporate anniversary · Direct marketing · Franchising · Gender in advertising · Label · Loyalty marketing · Mobile marketing · On-hold messaging · Personal selling · Premiums · Prizes · Product placement · Propaganda · Publicity · Sales promotion · Sex in advertising · Underwriting spot
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Behavioral targeting · Brand ambassador · Counter display unit · Display advertising · Display stand · Drip marketing · Endcap · Gondola · In-game advertising · Mobile advertising · Native advertising · New media · Online advertising · Out-of-home advertising · Point of sale · Product demonstration · Promotional merchandise (merchandising) · Promotional representative · Visual merchandising · Web banner · Word-of-mouth
Research
Market research · Marketing research · Mystery shopping · Consumer research

The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service. After receiving payment, the merchant may issue a receipt, as proof of transaction, which is usually printed but can also be dispensed with or sent electronically.[1][2][3]

To calculate the amount owed by a customer, the merchant may use various devices such as weighing scales, barcode scanners, and cash registers (or the more advanced "POS cash registers", which are sometimes also called "POS systems"[4][5]). To make a payment, payment terminals, touch screens, and other hardware and software options are available.

The point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. POS terminal software may also include features for additional functionality, such as inventory management, CRM, financials, or warehousing.

Businesses are increasingly adopting POS systems, and one of the most obvious and compelling reasons is that a POS system eliminates the need for price tags. Selling prices are linked to the product code of an item when adding stock, so the cashier merely scans this code to process a sale. If there is a price change, this can also be easily done through the inventory window. Other advantages include the ability to implement various types of discounts, a loyalty scheme for customers, and more efficient stock control. These features are typical of almost all modern ePOS systems.

Terminology

[edit]
The counter of a café at the new Centrum department store in Tampere, Finland in 1961

Retailers and marketers will often refer to the area around the checkout instead as the point of purchase (POP) when they are discussing it from the customer's perspective. This is particularly the case when planning and designing the area as well as when considering a marketing strategy and offers.

Some point of sale vendors refer to their POS system as "retail management system" which is a more appropriate term, since this software is not just for processing sales but comes with many other capabilities, such as inventory management, membership systems, supplier records, bookkeeping, issuing of purchase orders, quotations and stock transfers, hide barcode label creation, sale reporting and in some cases remote outlet networking or linkage, to name some major ones.

Nevertheless, it is the term POS system rather than retail management system that is in vogue among both end-users and vendors.

The basic, fundamental definition of a POS System is a system which allows the processing and recording of transactions between a company and its consumers, at the time in which goods and/or services are purchased.

History

[edit]

Software before the 1990s

[edit]
McDonald's POS device by Brobeck

Early electronic cash registers (ECR) were controlled with proprietary software and were limited in function and communication capability. In August 1973, IBM released the IBM 3650 and 3660 store systems that were, in essence, a mainframe computer used as a store controller that could control up to 128 IBM 3653/3663 point of sale registers. This system was the first commercial use of client-server technology, peer-to-peer communications, local area network (LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in Pathmark stores in New Jersey and Dillard's department stores.

One of the first microprocessor-controlled cash register systems was built by William Brobeck and Associates in 1974, for McDonald's Restaurants.[6] It used the Intel 8008, an early microprocessor (forerunner to the Intel 8088 processor used in the original IBM Personal Computer). Each station in the restaurant had its own device which displayed the entire order for a customer — for example, [2] Vanilla Shake, [1] Large Fries, [3] Big Mac — using numeric keys and a button for every menu item. By pressing the [Grill] button, a second or third order could be worked on while the first transaction was in progress. When the customer was ready to pay, the [Total] button would calculate the bill, including sales tax for almost any jurisdiction in the United States. This made it accurate for McDonald's and very convenient for the servers and provided the restaurant owner with a check on the amount that should be in the cash drawers. Up to eight devices were connected to one of two interconnected computers so that printed reports, prices, and taxes could be handled from any desired device by putting it into Manager Mode. In addition to the error-correcting memory, accuracy was enhanced by having three copies of all important data with many numbers stored only as multiples of 3. Should one computer fail, the other could handle the entire store.

In 1986, Gene Mosher introduced the first graphical point of sale software

In 1986, Gene Mosher introduced the first graphical point of sale software[7] featuring a touchscreen interface under the ViewTouch[8] trademark on the 16-bit Atari 520ST color computer.[9] It featured a color touchscreen widget-driven interface that allowed configuration of widgets representing menu items without low level programming.[10] The ViewTouch point of sale software was first demonstrated in public at Fall Comdex, 1986,[11] in Las Vegas, Nevada, to large crowds visiting the Atari Computer booth. This was the first commercially available POS system with a widget-driven color graphic touch screen interface and was installed in several restaurants in the US and Canada.

In 1986, IBM introduced its 468x series of POS equipment based on Digital Research's Concurrent DOS 286 and FlexOS 1.xx, a modular real-time multi-tasking multi-user operating system.

Modern software (post-1990s)

[edit]

A wide range of POS applications have been developed on platforms such as Windows and Unix. The availability of local processing power, local data storage, networking, and graphical user interface made it possible to develop flexible and highly functional POS systems. Cost of such systems has also declined, as all the components can now be purchased off-the-shelf.

In 1993, IBM adopted FlexOS 2.32 as the basis of their IBM 4690 OS in their 469x series of POS terminals. This was developed up to 2014 when it was sold to Toshiba, who continued to support it up to at least 2017.

With increased options for commodity hardware and a more competitive market, the 1990s saw increased attention paid to the user interaction between store employees and POS systems. Touchscreens and larger displays became widely available in the 1990s, offering an alternative to limited displays like two-line VFDs used in the IBM 4683. The performance of the employees using the POS devices, a controllable cost for the business, depends upon the ease of learning, ease of use, and level of employee experience with it. Although experienced employees work more quickly with mechanically keyed entry,[12] some systems favoured adopting GUI technology for ease of learning or for ergonomic factors.[13]

The key requirements that must be met by modern POS systems include high and consistent operating speed, reliability, ease of use, remote supportability, low cost, and rich functionality. Retailers can reasonably expect to acquire such systems (including hardware) for about $4000 US (as of 2009) per checkout lane.

Reliability depends not wholly on the developer but at times on the compatibility between a database and an OS version. For example, the widely used Microsoft Access database system had a compatibility issue when Windows XP machines were updated to a newer version of Windows. Microsoft offered no immediate solution. Some businesses were severely disrupted in the process, and many downgraded back to Windows XP for a quick resolution. Other companies utilized community support, for a registry tweak solution has been found for this.[14][unreliable source]

POS systems are one of the most complex software systems available because of the features that are required by different end users. Many POS systems are software suites that include sale, inventory, stock counting, vendor ordering, customer loyalty and reporting modules. Sometimes purchase ordering, stock transferring, quotation issuing, barcode creating, bookkeeping or even accounting capabilities are included. Each of these modules is interlinked if they are to serve their practical purpose and maximize their usability.

For instance, the sale window is immediately updated on a new member entry through the membership window because of this interlinking. Similarly, when a sale transaction is made, any purchase by a member is on record for the membership window to report providing information like payment type, goods purchased, date of purchase and points accumulated. Comprehensive analysis performed by a POS machine may need to process several qualities about a single product, like selling price, balance, average cost, quantity sold, description and department. Highly complex programming is involved (and possibly considerable computer resources) to generate such extensive analyses.

POS systems are designed not only to serve the retail, wholesale and hospitality industries as historically is the case. Currently POS systems are also used in goods and property leasing businesses, equipment repair shops, healthcare management, ticketing offices such as cinemas and sports facilities and many other operations where capabilities such as the following are required: processing monetary transactions, allocation and scheduling of facilities, keeping record and scheduling services rendered to customers, tracking of goods and processes (repair or manufacture), invoicing and tracking of debts and outstanding payments.

Different customers have different expectations within each trade. The reporting functionality alone is subject to so many demands, especially from those in the retail/wholesale industry. To cite special requirements, some business's goods may include perishables and hence the inventory system must be capable of prompting the admin and cashier on expiring or expired products. Some retail businesses require the system to store credit for their customers, credit which can be used subsequently to pay for goods. A few companies expect the POS system to behave like a full-fledged inventory management system, including the ability to provide FIFO (First In First Out) and LIFO (Last In First Out), reports of their goods for accounting and tax purposes.

In the hospitality industry, POS system capabilities can also diverge significantly. For instance, a restaurant is typically concerned about how the sale window functions: whether it has functionality such as creating item buttons, various discounts, adding a service charge, holding of receipts, queuing, table service as well as takeaways, merging and splitting of a receipt. These capabilities may be insufficient for a spa or slimming center which would require, in addition, a scheduling window with historical records of customers' attendance and their special requirements.

A POS system can be made to serve different purposes to different end users depending on their business processes. Often an off-the-shelf POS system is inadequate for customers. Some customization is required, and this is why a POS system can become very complex. The complexity of a mature POS system extends to remote networking or interlinking between remote outlets and the HQ such that updating both ways is possible. Some POS systems offer the linking of web-based orders to their sale window. Even when local networking is only required (as in the case of a high-traffic supermarket), there is the ever-present challenge for the developer to keep most if not all of their POS stations running. This puts high demand not just on software coding but also designing the whole system covering how individual stations and the network work together, and special consideration for the performance capability and usage of databases. Due to such complexity, bugs and errors encountered in POS systems are frequent.[15]

With regard to databases, POS systems are very demanding on their performance because of numerous submissions and retrievals of data - required for correct sequencing the receipt number, checking various discounts, membership, calculating subtotal, so forth - just to process a single sale transaction. The immediacy required of the system on the sale window such as may be observed at a checkout counter in a supermarket cannot be compromised. This places much stress on individual enterprise databases if there are just several tens of thousands of sale records in the database. Enterprise database Microsoft SQL Server, for example, has been known to freeze up (including the OS) entirely for many minutes under such conditions showing a "Timeout Expired" error message. Even a lighter database like Microsoft Access will slow to a crawl over time if the problem of database bloating is not foreseen and managed by the system automatically. Therefore, the need to do extensive testing, debugging and improvisation of solutions to preempt failure of a database before commercial implementation complicates the development.

POS system accuracy is demanding, given that monetary transactions are involved continuously not only via the sale window but also at the back end through the receiving and inputting of goods into the inventory. Calculations required are not always straightforward. There may be many discounts and deals that are unique to specific products, and the POS machine must quickly process the differences and the effect on pricing. There is much complexity in the programming of such operations, especially when no error in calculation can be allowed.

Other requirements include that the system must have functionality for membership discount and points accumulation/usage, quantity and promotional discounts, mix and match offers, cash rounding up, invoice/delivery-order issuance with outstanding amount. It should enable a user to adjust the inventory of each product based on physical count, track expiry of perishable goods, change pricing, provide audit trail when modification of inventory records is performed, be capable of multiple outlet functionality, control of stocks from HQ, doubling as an invoicing system, just to name some.

It is clear that POS system is a term that implies a wide range of capabilities depending on the end-user requirements. POS system review websites cannot be expected to cover most let alone all the features. Unless one is a developer, it is unrealistic to expect the reviewer to know all the aspects of a POS system. For instance, a POS system might work smoothly on a test database during the review but not when the database grows significantly in size over months of usage. And this is only one among many hidden critical functionality issues of a POS system.

Hardware interface standardization (post-1980s)

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Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives were OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation.

OPOS (OLE for POS) was the first commonly adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent.

There are nearly as many proprietary protocols as there are companies making POS peripherals. Most POS peripherals, such as displays and printers, support several of these command protocols to work with many different brands of POS terminals and computers.

User interface design

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The design of the sale window is the most important one for the user. This user interface is highly critical when compared to those in other software packages such as word editors or spreadsheet programs where the speed of navigation is not so crucial for business performance.

For businesses at prime locations where real estate is at a premium, it can be common to see a queue of customers. The faster a sale is completed the shorter the queue time which improves customer satisfaction, the less space it takes, which benefits shoppers and staff. High-traffic operations such as grocery outlets and cafes need to process sales quickly at the sales counter so the UI flow is often designed with as few popups or other interruptions to ensure the operator isn't distracted and the transaction can be processed as quickly as possible.

Although improving the ergonomics is possible, a clean, fast-paced look may come at the expense of sacrificing functions that are often wanted by end-users such as discounts, access to commission earned screens, membership and loyalty schemes can involve looking at a different function of the POS to ensure the point of sale screen contains only what a cashier needs at their disposal to serve customers.

Cloud-based (post-2000s)

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The advent of cloud computing has given birth to the possibility of electronic point of sale (EPOS) systems[16] to be deployed as software as a service, which can be accessed directly from the Internet using a web browser. Using the previous advances in the communication protocols for POS's control of hardware, cloud-based POS systems are independent from platform and operating system limitations. EPOS systems based in the cloud (most small-business POS today) are generally subscription-based, which includes ongoing customer support.[17]

Compared to regular cash registers (which tend to be significantly cheaper but only process sales and prints receipts), POS systems include automatic updating of the inventory library stock levels when selling products, real-time reports accessible from a remote computer, staff timesheets and a customer library with loyalty features.[18][clarification needed][clarification needed]

Cloud-based POS systems are also created to be compatible with a wide range of POS hardware and sometimes tablets such as Apple's iPad. Thus cloud-based POS also helped expand POS systems to mobile devices, such as tablet computers or smartphones.[19]

These devices can also act as barcode readers using a built-in camera and as payment terminals using built-in NFC technology or an external payment card reader. A number of POS companies built their software specifically to be cloud-based. Other businesses who launched pre-2000s have since adapted their software to evolving technology.

Cloud-based POS systems are different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.

Depending on the POS vendor and the terms of contract, compared to traditional on-premises POS installation, the software is more likely to be continually updated by the developer with more useful features and better performance in terms of computer resources at the remote server and in terms of fewer bugs and errors.

Other advantages of a cloud-based POS are instant centralization of data (important especially to chain stores), ability to access data from anywhere there is internet connection, and lower start-up costs.[20]

Cloud based POS requires an internet connection. For this reason it important to use a device with 3G connectivity in case the device's primary internet goes down. In addition to being significantly less expensive than traditional legacy point of sale systems, a notable strength of cloud-based point of sale systems is the ability to switch to a different product, by a different developer, without having to purchase new hardware. The many developers creating new software applications help to ensure that the system is supported for longer than a typical legacy POS system.

A number of noted emerging cloud-based POS systems came on the scene less than a decade or even half a decade back. These systems are usually designed for restaurants, small and medium-sized retail operations with fairly simple sale processes as can be culled from POS system review sites. It appears from such software reviews that enterprise-level cloud-based POS systems are currently lacking in the market. "Enterprise-level" here means that the inventory should be capable of handling a large number of records, such as required by grocery stores and supermarkets. It can also mean that the system software and cloud server must be capable of generating reports such as analytics of sale against inventory for both a single and multiple outlets that are interlinked for administration by the headquarters of the business operation.

POS vendors of such cloud based systems should also have a strong contingency plan for the breakdown of their remote server such as represented by fail-over server support. Sometimes a major data center can fail completely, such as in a fire.[21] On-premises installations are therefore sometimes seen alongside cloud-based implementation to preempt such incidents, especially for businesses with high traffic. The on-premises installations may not have the most up-to-date inventory and membership information.

For such contingency, a more innovative though highly complex approach for the developer is to have a trimmed down version of the POS system installed on the cashier computer at the outlet. On a daily basis the latest inventory and membership information from the remote server is automatically updated into the local database. Thus should the remote server fail, the cashier can switch over to the local sale window without disrupting sales. When the remote server is restored and the cashier switches over to the cloud system, the locally processed sale records are then automatically submitted to the remote system, thus maintaining the integrity of the remote database.

Although cloud-based POS systems save the end-user startup cost and technical challenges in maintaining an otherwise on-premises installation, there is a risk that if the cloud-based vendor closes down it may result in more immediate termination of services for the end-user compared to the case of a traditional full on-premises POS system where it can still run without the vendor.

Another consideration is that a cloud-based POS system actually exposes business data to service providers - the hosting service company and the POS vendor which have access to both the application and database. The importance of securing critical business information such as supplier names, top selling items, customer relationship processes cannot be underestimated given that sometimes the few key success factors or trade secrets of a business are actually accessible through the POS system. This security and privacy concern is an ongoing issue in cloud computing.

Retail industry

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Main article: Retail
Points of sale at a grocery store in Ilorin, Nigeria
Points of sales at S-market grocery store in Klaukkala, Finland

The retail industry is one of the predominant users of POS terminals. The POS interface at a retail establishment varies greatly depending on the industry and owner of the retailer, but usually includes a cash register (typically a specialized x86-based computer running Windows Embedded or Linux), a method for employee input, cash drawer, receipt printer, barcode scanners (which may incorporate a scale), and an interface for processing Card payments and Processing Customer Information (a Payment Terminal). It can also include a conveyor belt, checkout divider, wireless handheld scanners, integrated card processing systems, and customer-facing displays to display totals and show advertisements. While some systems use typical PC interfaces (such as a keyboard & mouse), it is far more common to utilize touchscreens as they allow for faster response and better customization for the retailer. In the past, most IBM systems used a primarily keyboard-based interface, and NCR previously used side-keys on their displays before touchscreens were widely available, similar to their ATM products.

The POS system software can typically handle a myriad of customer based functions such as sales, returns, exchanges, layaways, gift cards, gift registries, customer loyalty programs, promotions, discounts and much more. POS software can also allow for functions such as pre-planned promotional sales, manufacturer coupon validation, foreign currency handling and multiple payment types.

The POS unit handles the sales to the consumer, but it is only one part of the entire POS system used in a retail business. The controlling servers, or "Back-office" computers, typically handle other functions of the POS system such as inventory control, pricing, purchasing, receiving and transferring of products to and from other locations. Other typical functions of a POS system are: store sales information for enabling customer returns, reporting purposes, sales trends and cost/price/profit analysis. Customer information may be stored for receivables management, marketing purposes and specific buying analysis. Many retail POS systems include an accounting interface that "feeds" sales and product losses, cash drawer expected totals, and cashier productivity information to independent accounting applications.

Point of Sale interface at a supermarket in California.

A multi-terminal POS system used by big retailers like supermarkets and department stores has a far more demanding database and software architecture than that of a single station seen in small retail outlets. A supermarket with high traffic cannot afford a systemic failure, hence each point of sale station is designed to be robust in its operation. Most proprietary POS systems designed for large retailers use 2 servers, with one acting as a backup in case of failure. In the event that both servers fail, the individual POS systems will enter a failsafe mode, where sales data is stored locally and exported back to the servers upon a return of the connection. This may prove challenging to implement in some instances however, as many commercial POS systems do not have any hard disks for security purposes, and often have limited amounts of RAM.

Performing updates between multiple stations and the back end administrative computer should be redundant, so that updates to inventory and promotions will be accurately reflected at checkout without having to restart the computer, and reflecting accurate sales records to the back-end computer at the end of the business day.

This gets even more complicated when there is a membership system requiring real-time two-way updating of membership points between sale stations and the back end administrative computer.

Retail operations such as hardware stores, lumber yards, electronics stores and so-called multifaceted superstores need specialized additional features compared to other stores. POS software in these cases handles special orders, purchase orders, repair orders, service and rental programs as well as typical point of sale functions. Rugged hardware is required for point of sale systems used in outdoor environments. Wireless devices, battery powered devices, all-in-one units, and Internet-ready machines are typical in this industry.

Recently new applications have been introduced, enabling POS transactions to be conducted using mobile phones and tablets. According to a recent study, mobile POS (mPOS) terminals are expected to replace the contemporary payment techniques because of various features including mobility, upfront low cost investment and better user experience.[22]

In the mid-2000s, the blind community in the United States engaged in structured negotiations to ensure that retail point of sale devices had tactile keypads. Without keys that can be felt, a blind person cannot independently enter his or her PIN. In the mid-2000s retailers began using "flat screen" or "signature capture" devices that eliminated tactile keypads. Blind people were forced to share their confidential PIN with store clerks to use their debit and other PIN-based cards. The blind community reached agreement with Walmart, Target, CVS and eight other retailers that required real physical keys so blind people could use the devices.

Checkout configuration

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Early stores typically kept merchandise behind a counter. Staff would fetch items for customers to prevent the opportunity for theft and sales would be made at the same counter. Self-service grocery stores such as Piggly Wiggly, beginning in 1916, allowed customers to fetch their own items and pass the point of sale enroute to the exit.

Modern stores have a variety of checkout configurations, but almost all stores will have their main checkout area situated close to the entrance/exits. Smaller stores may utilize simple counters, while big-box stores will typically use a conveyor belt system spaced out in separate "lanes" to process orders. Express lanes might limit the type of payment, or number or type of goods, to expedite service. Some department stores may also have checkouts inside of the departments to allow shoppers of that section to pay without going through the main lines. If each checkout station has a separate queue, customers have to guess which line will move the fastest, to minimize their wait times. They are often frustrated to be wrong or be stuck behind another customer who encounters a problem or who takes excessive time to check out. Some stores use a single, much longer but faster-moving line, that is served by multiple registers, which produces the same average wait time, but reduces the frustration and variance in wait time from person to person.[23] Regardless of the configuration, checkout lines usually pass by impulse buy items to grab the attention of otherwise idle customers.

As self-checkout technology has progressed, more retailers of all types have included self-checkout as an option, and in some cases, completely replace traditional cashier-operated checkout lines. Self-checkout kiosks are typically kept together in a 'corral' area adjacent to the regular registers so that shop employees can more easily monitor transactions, though they are also occasionally set up in a more typical "lane" fashion with conveyor belts for loading groceries. More modern implementations of self-checkout include scanning items and paying within a retailer's mobile app, or using RF technology and cameras to detect items at the door and charge the customer's account automatically.

Hospitality industry

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Main article: Hospitality industry
Reception desk POS
Restaurant POS
Tablet-based POS

Hospitality point of sale systems are computerized systems incorporating registers, computers and peripheral equipment, usually on a computer network to be used in restaurants, hair salons or hotels. Like other point of sale systems, these systems track sales, labor, payroll and can generate records used in accounting and bookkeeping. They may be accessed remotely by restaurant corporate offices, troubleshooters and other authorized parties.

Point of sale systems have revolutionized the restaurant industry, particularly in the fast food sector. In the most recent technologies, registers are computers, sometimes with touch screens. The registers connect to a server, often referred to as a "store controller" or a "central control unit". Printers and monitors are also found on the network. Additionally, remote servers can connect to store networks and monitor sales and other store data.

Typical restaurant POS software is able to create and print guest checks, print orders to kitchens and bars for preparation, process credit cards and other payment cards, and run reports. In addition, some systems implement wireless pagers and electronic signature-capture devices.

In the fast food industry, displays may be at the front counter, or configured for drive-through or walk-through cashiering and order taking. Front counter registers allow taking and serving orders at the same terminal, while drive-through registers allow orders to be taken at one or more drive-through windows, to be cashiered and served at another. In addition to registers, drive-through and kitchen displays are used to view orders. Once orders appear they may be deleted or recalled by the touch interface or by bump bars. Drive-through systems are often enhanced by the use of drive-through wireless (or headset) intercoms. The efficiency of such systems allows decreased service times and increased efficiency of orders.

Another innovation in technology for the restaurant industry is wireless POS. Many restaurants with high volume use wireless handheld POS to collect orders which are sent to a server. The server sends required information to the kitchen in real time. Wireless systems consist of drive-through microphones and speakers (often one speaker will serve both purposes), which are wired to a "base station" or "center module." This, in turn, will broadcast to headsets. Headsets may be an all-in-one headset, or one connected to a belt pack.

With the development of the mobile technology, Cloud-based POS systems are also put forward to increase the efficiency of some restaurants, integrated with some latest software services such as scan QR code to order by customers themselves. It leads to a new style of offline restaurants dine-in.

In hotels, POS software allows for transfer of meal charges from dining room to guest room with a button or two. It may also need to be integrated with property management software.

Newer, more sophisticated systems are departing from the central database "file server" type system and going to what is called a "cluster database". This eliminates any crashing or system downtime that can be associated with the back office file server. This technology allows 100% of the information to not only be stored, but also pulled from the local terminal, thus eliminating the need to rely on a separate server for the system to operate.

Tablet POS systems popular for retail solutions are now available for the restaurant industry. Initially these systems were not sophisticated and many of the early systems did not support a remote printer in the kitchen. Tablet systems today are being used in all types of restaurants including table service operations. Most tablet systems upload all information to the Internet so managers and owners can view reports from anywhere with a password and Internet connection. Smartphone Internet access has made alerts and reports from the POS very accessible. Tablets have helped create the Mobile POS system, and Mobile POS applications also include payments, loyalty, online ordering, table side ordering by staff and table top ordering by customers. Regarding the payments, mobile POS can accept all kinds of payment methods from contactless cards, EMV chip-enabled cards, and mobile NFC enabled cards. Mobile POS (AKA mPOS) is growing quickly with new developers entering the market almost on a daily basis.

With the proliferation of low-priced touchscreen tablet computers, more restaurants have implemented self-ordering through a tablet POS placed permanently on every table. Customers can browse through the menu on the tablet and place their orders which are then sent to the kitchen. Most restaurants that have iPad self-order menus include photos of the dishes so guests can easily choose what they want to order. This apparently improves service and saves manpower on the part of the restaurant. However this depends on how intelligently the system has been programmed to be.

As a case in point, some self-ordering systems not requiring staff assistance may not properly recognize a subsequent order from the same customer at a table. As a result, the customer is left waiting and wondering why his second order of food and drink is not being served.

Another example of how intelligent the system can be, is whether an order that has been placed but not yet been processed by the kitchen can be modified by the customer through the tablet POS. For such an unprocessed order the customer should be given the option to easily retrieve the order and modify it on the tablet POS. When the order is being processed this function should be automatically disabled.

Self-ordering systems are not always free completely from intervention by the staff and for some good reasons. For example, some restaurants require that items selected by the customers be attended to and can only be placed by the waiter who has the password required to do so. This prevents fake orders - such as may be entered by playful kids - and subsequent dispute on the items ordered. If alcoholic beverages are ordered, it is necessary for the waiter to verify the customer's age before sending the order.

The technical specifications for implementing such self-ordering system are more demanding than a single cashier-controlled POS station. On the software and hardware side each tablet on a customer table has to be networked to the cashier POS station and the kitchen computer so that both are continually updated on orders placed. The common database that serves this network must also be capable of serving many concurrent users - cashier, customers, kitchen and perhaps a drink bar.

Some databases such as popularly-used Microsoft Access may have the specifications that it is capable of usage by multiple concurrent users.[citation needed] However, under the stress of a POS system, they can fail miserably resulting in constant errors and corruption of data.[citation needed]

POS systems are often designed for a variety of clients, and can be programmed by the end users to suit their needs. Some large clients write their own specifications for vendors to implement. In some cases, POS systems are sold and supported by third-party distributors, while in other cases they are sold and supported directly by the vendor.

The selection of a restaurant POS system is critical to the restaurant's daily operation and is a major investment that the restaurant's management and staff must endure for many years. The restaurant POS system interfaces with all phases of the restaurant operation, and with everyone that is involved with the restaurant including guests, suppliers, employees, managers and owners. The selection of a restaurant POS system is a complex process that should be undertaken by the restaurant owner and not delegated to an employee. The purchase process can be summarized in three steps: Design, Compare and Negotiate. The Design step requires research to determine which restaurant POS features are needed for the restaurant operation. With this information the restaurant owner or manager can Compare various restaurant POS solutions to determine which POS systems meet their requirements. The final step is to Negotiate the price, payment terms, included training, initial warranty and ongoing support costs.[citation needed]

Accounting forensics

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POS systems record sales for business and tax purposes. Illegal software dubbed "zappers" can be used on POS devices to falsify these records with a view to evading the payment of taxes.

In some countries, legislation is being introduced to make cash register systems more secure. For example, the French treasury is estimated to be failing to collect approximately €14 billion of VAT revenue each year. The Finance Bill of 2016 was intended to address some of this loss by making it compulsory for taxpayers to operate on "secure systems". Therefore, from 1 January 2018, all retail businesses in France are required to record customer payments using certified secure accounting software or cash register systems.

A certified cash register system must provide for the (i) incommutable,[clarification needed] (ii) security and (iii) storage and archiving of data. All businesses required to comply must obtain a certificate from the cash register system provider which certifies that the system meets these requirements. This is because VAT taxpayers may need to provide a certificate to the tax authorities showing that their cash management system fulfills the new requirements.

If the business cannot provide this certificate to the tax authorities, they may be fined. And, if the tax authorities can demonstrate fraudulent use of the system, both the business and the software provider can face tax penalties, fines, and criminal sanctions. Certification can be obtained either from: a body accredited by the French Accreditation Committee (Comité français d’accréditation or COFRAC) or the software provider of the cash register system.

Security

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Despite the more advanced technology of a POS system as compared to a simple cash register, the POS system is still vulnerable to employee theft through the sales window. A dishonest cashier at a retail outlet can collude with a friend who pretends to be an ordinary customer. During checkout, the cashier can bypass scanning certain items or enter a lower quantity for some items thus profiting from the "free" goods.

The ability of a POS system to void a closed sale receipt for refund purpose without needing a password from an authorized superior also represents a security loophole. Even a function to issue a receipt with a negative amount which can be useful under certain circumstances, can be exploited by a cashier to easily lift money from the cash drawer.

To prevent such employee theft, it is crucial for a POS system to provide an admin window for the supervisor or administrator to generate and inspect a daily list of sale receipts, especially pertaining to the frequency of cancelled receipts before completion, refunded receipts and negative receipts. This is one effective way to alert the company to any suspicious activity - such as a high number of cancelled sales by a certain cashier - that may be occurring, and to take monitoring action.

To further deter employee theft, the sales counter should also be equipped with a closed-circuit television camera pointed at the POS system to monitor and record all activities.

At the back end, price and other changes like discounts to inventory items through the administration module should be secured with passwords provided to trusted administrators. Any changes made should also be logged and capable of being subsequently retrieved for inspection.

The sale records and inventory are important to the business because they provide useful information to the company in terms of customer preferences, customer membership particulars, what are the top selling products, who are the vendors and what margins the company is getting from them, the company monthly total revenue and cost, among others.

It is important that reports on these matters generated at the administrative back end be restricted to trusted personnel. The database from which these reports are generated should be secured via passwords or via encryption of data stored in the database to prevent copying or tampering.

Despite all such precautions, the POS system can never be entirely watertight in security from internal misuse if a clever, dishonest employee knows how to exploit many of its otherwise useful capabilities.

News reports on POS system hacking show that hackers are more interested in stealing credit card information than anything else. The ease and advantage offered by the ability of a POS system to integrate credit card processing thus have a downside. In 2011, hackers were able to steal credit card data from 80,000 customers because Subway's security and POS configuration standards for PCI compliance - which governs credit card and debit card payment systems security - were "directly and blatantly disregarded" by Subway franchisees.[24]

In June 2016, several hundred of Wendy's fast food restaurants had their POS systems hacked by illegally installed malware.[25] The report goes on to say that "the number of franchise restaurants impacted by these cyber security attacks is now expected to be considerably higher than the 300 restaurants already implicated" and that the "hackers made hundreds of thousands of fraudulent purchases on credit and debit cards issued by various financial institutions after breaching Wendy's computer systems late last year".

These exploits by hackers could only be made possible because payment cards were processed through the POS system allowing the malware to either intercept card data during processing or steal and transmit unencrypted card data that is stored in the system database.

In April 2017, security researchers identified critical vulnerabilities in point of sale systems developed by SAP and Oracle[26] and commented, “POS systems are plagued by vulnerabilities, and incidents occurred because their security drawbacks came under the spotlight.”[27] If successfully exploited, these vulnerabilities provide a perpetrator with access to every legitimate function of the system, such as changing prices, and remotely starting and stopping terminals. To illustrate the attack vector, the researchers used the example of hacking POS to change the price of a MacBook to $1. The security issues were reported to the vendor, and a patch was released soon after the notification. Oracle confirmed[28] security bug affects over 300,000 Oracle POS Systems

In some countries, credit and debit cards are only processed via payment terminals. Thus one may see quite a number of such terminals for different cards cluttering up a sale counter. This inconvenience is offset by the fact that credit and debit card data is far less vulnerable to hackers, unlike when payment cards are processed through the POS system where security is contingent upon the actions taken by end-users and developers.

With the launch of mobile payment, particularly Android Pay and Apple Pay in 2015, it is expected that because of its greater convenience coupled with good security features, this would eventually eclipse other types of payment services – including the use of payment terminals. For mobile payment to go fully mainstream, mobile devices like smartphones that are NFC-enabled must first become universal. This would be a matter of several years from the time of this writing (2017) as more and more models of new smartphones are expected to become NFC-enabled for such a purpose. For instance, iPhone 6 is fully NFC-enabled for mobile payment while iPhone 5 and older models are not. The aforesaid disastrous security risks connected with processing payment card usage through a POS system would then be greatly diminished.

See also

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References

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  1. ^ "Paperless Receipt Solution (PRS) System". James Dyson Foundation. Archived from the original on July 1, 2017. Retrieved August 9, 2015.
  2. ^ "Electronic Transmission of Prescriptions". Business Services Authority. Archived from the original on July 6, 2017. Retrieved August 9, 2015.
  3. ^ "Tricks traders use to evade billions of francs in taxes". The New Times. 9 October 2014. Archived from the original on 2017-06-30. Retrieved August 9, 2015.
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